Not that I would recommend any business owner to do this, but many who are employed at a place of business practice the art of ’Driving Customers Away’. In this economy, your place of business needs customers, that is how you eventually get paid and that is how you’re able to stay employed another week. Owners and Managers have the responsibility of inspecting what they expect from their employees. What even happened to cashiers, waiters and those in the service industries saying thank you to a customer? Whatever happened to fast service at drive thru windows? I’m sure many who are reading this post, have been thru a drive thru window, only to encounter the following:
- Being cut off by the cashier, while you are placing your order. Before you can finish saying your order number, they cut you off by saying: Spicy or mild…Large or Small?
- A Speaker system at the drive thru that is too LOUD!
- A cashier who sound like they are having a bad day and they don’t want to be there, this is the same cashier who takes you money, shoves your change in your face and the word thank you never leaves their mouth.
- Get your food and its cold and the drink is not what you ordered. Nothing is more annoying that getting a burger that was sitting is a pan of hot water, and the cook places it on the grill before placing it on a bun and sending it out the drive thru window. The fries aren’t hot and the food is obviously not fresh.
- The odor of pine-sol is a dead giveaway that the place is DIRTY and Unsanitary. What are they hiding with the pine-sol?
So, when it comes to conducting business, how can you effectively drive your customers away, increase the sales of your competition and eventually put yourself (the employee) out of a job in a bad economy? Here is how you do it:
- Be rude to your customers. This will surely get the attention of management. But if the manager is just as cold and non-caring, the negative word will get out even faster to that one customer who has thousands of Followers on Social Networks.
- Be Sarcastic. There are some people who should not be in customer service. If you ask the customer ‘would you like to try today’s special?” And they reply…’No…I’ll take the #7′, you should never reply…’Same Difference’ or…’That’s what I said’.
- Don’t Greet Them
- Don’t say… “Thank You”.
- Promote Crappy Customer Service!
Okay, I could go on, but hopefully you get my point. I have actually encountered business owners who don’t give a crap about Customer Service, their place of business in simply a place where they make money and the attitude is, you need my business and no matter how I treat and service you…you’ll be back. I think the worst thing a customer can do is nothing! Get your receipt, and go to the corporate website of that store, restaurant or place of business and submit a comment to corporate. Get on the social networks and complain, customers can really make their dissatisfaction known to these places who think they can treat their customer base like crap and continue to give poor service and keep our business. Why should they get your hard earned dollar!
Filed under Business, Customer Service by on Nov 20th, 2011. Comment. 
People are usually skeptical at the though of making some extra bucks on the Social Network Scenery. I am not talking about racking up thousands of dollars per day, but what I am talking about is generating some extra cash through an Affiliate Program. I’ve been using this one for more than a 60 days and its already paid for itself.
Do affiliate programs work? Only if you use them. This Affiliate Program is just like any other, you have to use it, advertise it, tell someone about it in order to see the results. If you have a twitter account with hundreds of followers( If not, this will help you!) and a website, you could be generating interest among others for this product and you could be earning a percentage of sales.
Who is this Affiliate Program for? Home Business owners or anyone interested in the potential of earning some bucks to pour back into their business. I’ll say this much about it, earning a cool $400 in commissions, it nothing to look the other way about. Social Networking is what you should be doing! You Should Check Out The Best Automated Twitter Management System On The Net!
Filed under Business, Social Networking, twitter by on Sep 18th, 2011. 1 Comment.
Generating leads takes time and effort. Since time and effort are apart of this effort, you can not dismiss the associated costs. Many small business owners will try and generate leads without spending the needed capitol to either automate or outsource this important effort to grow their business. You could try growing your business with flyers or by word of mouth, but can reach far more potential customers withing your geographical location by going to where they are…on Twitter. How to get more followers is a popular subject of search on many search engines and many who read about these results are inundated with so much information, they do noting.
For those on twitter, you can definitely grow you network of followers, locally or in a specific region. The internet and many social networking platforms are powerful tools any business owner can use to generate new business, you just have to go to the places where the people are. If your not on the more popular social networks, your probably still placing ads in the local news paper.
Filed under Advertising, Business, Communication, How To, Social Media, Social Networking, twitter by on Sep 5th, 2011. Comment.
